Our quality policy

Quality is not only the quality of the products or services, but it also means the quality of each individual process step. We strive to understand our customers' requirements, in order to be able to offer them suitable, high-quality solutions. Our products and solutions will help our customers to be successful in their market.

Our quality policy has been established by our board. Since 2007, we have used and continuously improved our quality management system.
Our quality policy sets the framework for our quality objectives and they are regularly checked with regard to appropriateness and suitability.
We use several systems, tools and models to support our delivery of projects, operations and management services.

Our quality work is summarized:

• Minimize the effects of incidents and system events.

• Ensure that training, resources, equipment, procedures and architecture are improved as soon as possible when the need arises.

• Remove obstacles to changes that minimize or avoid future problems.

• Work actively with safety, quality thoughts and models so that when incidents are resolved, preventive work is a natural part of the process.
  

Processor:
Our goal is for our processes to meet our customers' expectations. In order to achieve this goal, we are constantly working to improve the processes. The improvements can be initiated by our employees, through audits or through input from outside.

Customer satisfaction:
Our customers' satisfaction is of the utmost importance for our company.
We work continuously to increase product quality, delivery reliability and our service, in order to increase customer satisfaction even more. Feedback from our customers is an important input for us to be able to improve.

Coworker:
Our employees are our most valuable resource. They are selected on the basis of professional and personal qualifications and are continuously trained. We encourage our own initiatives and sense of responsibility at all levels in the company.