Network interruption and system stop

Outgoing network issues
8 November 2021 by
Network interruption and system stop
Stephen Schmidt
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Update on network interruptions 

At approx 16:11 we experienced a network interruption that affected multiple nodes in the Cloudworkz network.   As a result multiple customer instances were unavailable via internet.  The issue was resolved at 16:27

We apologize for the interruption in service.  We will now analyse what steps can be taken to reduce the risk of this kind of failure in the future.

The failure was limited to network connections and no servers failed and no databases were affected.  We do not expect any system to be adversely affected by the stop.  

If you have any questions or concerns do not hesitate to contact your responsible Application Consultant or Salesperson for more information.

Network interruption and system stop
Stephen Schmidt 8 November 2021
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